Compact Equipment

JAN 2019

Compact Equipment is a magazine dedicated to equipment owners and operators of small, nimble, tool-carrying construction, landscape and ag equipment — such as skid steers, mini excavators, compact tractors, generators compressors and beyond.

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42 Compact Equipment JANUARY 2019 require: choice of ground ship- ping or next-day and two-day air. "Distributors and local dealers typically stock a selection of the parts most commonly needed by end-users in their area," explains Michael Klco, regional develop- ment manager for Perkins in the Americas. "They are supported by the Perkins Regional Logistics Centre that stocks more than 7,000 different parts for immedi- ate shipment. The RLC is located in a UPS facility less than 50 miles from the Louisville International Airport which handles more than 130 UPS aircraft daily. That means customers in the eastern U.S. can place orders until 8:00 p.m. and West Coast customers until the end of the business day and still receive next day delivery." The RLC gives machine profes- sionals the flexibility and pace they require. These facilities and services are matched with an online marketplace where both dealers and contractors can easily order parts — oil, filters, fans, water pumps, al- ternators and beyond. The Online Marketplace In 2017, Perkins announced the launch of its new online platform called perkins.com/shop and a mobile app called the Perkins My Engine App. Targeted at rental businesses, repair and engineering shops and just general machine owners, the online shop allows U.S. customers of Perkins engines to buy genuine Perkins parts over the internet eas- ily and quickly, which can be flexibly delivered by UPS. Perkins isn't the only engine maker focused on the online buying and service experience. In December of 2018, Hatz released Smart Parts. "With Smart Parts, Hatz is providing its customers an intuitive online solution to search for documentation and order replacement parts," says Steve Zovar, customer ser- vice manager at Hatz Diesel of North America. "This is an app-based system that reads a QR code to provide end- users with pertinent service information for their engine." Pros can simply use their preferred Hatz scanner app on a mobile device to capture the QR code on the engine, and the right web page of the corresponding Hatz engine model is quickly displayed. Smart Parts gives machine operators and distribution and service partners simple, quick and reliable access via mobile phone or tablet to replacement parts lists, handbooks, operating instructions and even engine tips. The App Like its counterparts, Deutz recently rolled out its digital service portal to an international audience ( deutz-service- portal.com ). The Deutz portal offers a modern e-commerce platform and makes it significantly quicker and easier for them to obtain original spare parts and service parts. To complement that portal, Deutz also has a great app called Deutz Connect, which won a Red Dot design prize. The One-canister solutions are a different way of pack- aging the same technology. They are popular for on- highway engines, but in construction machines it is often harder to find a place for one large unit than two smaller ones. Overall, worldwide there is a trend to DPFs, and it is highly probable that more than 50 percent of diesel engines produced in the world today are fitted with them. As products are upgraded to meet emissions standards like EU Stage V, and as concerns about DPFs recede, customers may move toward DPFs to get the benefits of the latest technology and addi- tional upgrades such as power density and decreased fuel consumption. The trend across the board is toward smaller aftertreatment systems. For example, Perkins' new Stage V 1204J engine has a Stage V solution with the DPF in the same space as the previous Tier 4 Final solution with no DPF, enabling customers to have a common product for higher regulated areas. In 2018, Hatz released Smart Parts, which provides customers and distribution partners with an intuitive online solution to search for documentation and order replacement parts. HOW IS AFTERTREATMENT EVOLVING? Oliver Lythgoe and Alex Eden from Perkins Explain

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