Compact Equipment

JUN 2018

Compact Equipment is a magazine dedicated to equipment owners and operators of small, nimble, tool-carrying construction, landscape and ag equipment — such as skid steers, mini excavators, compact tractors, generators compressors and beyond.

Issue link: http://digital.compactequip.com/i/992822

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10 Compact Equipment JUNE 2018 Herczog has had the 3CX Compact for six months now and is more than pleased with his purchase — and happy to have a backhoe back. "The backhoe is effortless, and the way it's designed, you can slide it from left to right," he says. "This allows me to get close to buildings to dig a trench, which you can't do with a traditional backhoe. The backhoe actually tucks in behind the machine for transport, making it that much shorter not only for transport, but even maneuver- ing around a jobsite." Tools of the Trade Thanks to the 3CX Compact's skid steer attachment plate, Herczog has the ability to runs hundreds of different imple- ments off of his machine. He breaks down his most used tools. "Obviously the bucket is my most used attachment, fol- lowed by pallet forks and a post hole digger, which helps when we install parking lot lighting," he says. "I also use my four-in-one bucket, brush hog, concrete breaker and tamper a lot. In the winter I use a snow plow to clear my driveway as well as my neighbors' who are elderly — it's the neighborly thing to do. Sometimes I'll rent attach- ments that I don't have. Luckily, the skid steer plate allows me to do all that." Speaking of rental, Herczog mentions he has relied on it for his business in the past. "I rented trenchers quite a bit when I had my track loader and just never bought one," he says. "I would like to try a trencher one day on the 3CX Compact. If my work calls for me to dig a long trench, a trencher attachment would do the job quicker than using the backhoe." Customer Satisfaction Herczog purchased his 3CX Compact from Burns Equip- ment in Macedonia, Ohio. In addition to the great experi- ence he had working with the dealership, Herczog raves about the customer service he has received from JCB itself. "The customer service from JCB is just awesome," he says. "I've never had service like that before. The company's re- gional backhoe manager came to visit me when he found out I bought this machine since it was the first one in the United States with a factory-attached skid steer mount. He came to my house for a couple of hours and asked a lot of questions about my experience with the machine. "I can't speak highly enough of JCB's customer service — they really go above and beyond," Herczog continues. "Typically, it's very hard to get somebody at a large com- pany like that to even spend a minute or two with you, let alone try to get hold of them. However, with these guys, all I have to do is call. Anything and everything I want, just call and they're right there." Pam Kleineke is managing editor of Compact Equipment . At just 6 ft, 6 in. wide and 9 ft high, the JCB 3CX Compact backhoe offers operators maximum maneuverability around jobsites.

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